Direct Ferries Phone Numbers and Emails

Customer Service:

  • (631) 964-3608

Direct Ferries Contact Information

Direct Ferries Website:

Corporate Office Address:

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Direct Ferries Rating Based on 35 Reviews

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Summary of Direct Ferries Customer Service Calls

02:29 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Direct Ferries Customer Service?

Request for Information Question:

  • “Confirm booking”
  • “Reschedule my trip”
  • “Confirming a booking”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Your cancellation policy”
  • “I need to cancel”

Return/ Replace Question:

  • “Change booking”
  • “Need to swap outbound & return destination. Not possible to amend that online.”
  • “I amended my return crossing from Cainrayn-Belfast on 25th November 18.00 to Friday 26th November ref no DFP14117337 I put in my debit Mastercard details I checked my booking details but the are no changed”

Refund Question:

  • “Refund not received”
  • “Refund”
  • “Refund no sent”

Payments and Charges Question:

  • “Missed ferry because you didn't reflect my payment”
  • “Estoy intentando sacar un billete para el día 18 de diciembre lo he intentado varias veces y me da error y no tengo otro otra forma de pago solamente con esa tarjeta y No consigo sacar el billete me gustaría hablar con alguien para que me ayude”
  • “Remboursement billet”

Product/ Service Question:

  • “I have tried to order the ticket but I cannot see I can take my van with me so I will ask is it OK if I buy a ticket for Caracan because his same size size”
  • “Rimoborso doppio pagamento”
  • “I need a voucher urgently to book a ferry on the 06.01.2022 please. Thank you”

Shipping and Delivery Question:

  • “I was provided wrong address location in my email so i missed my ferry”
  • “Not arrive on time”
  • “Money has tooken from my bank and I never received any Tiket”

Website/ Application Question:

  • “Website not responding”

Account Question:

  • “Cannot login”
  • “Roadblocked”

Other Question:

  • “Boarding issue”
  • “Information”
  • “Cant redeem voucher”


Direct Ferries Return Policy
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Direct Ferries Pros and Cons

Pros: Helps

Cons: Change in booking, Unreasonable, Unable to contact, Unable to confirm route, No refund

Direct Ferries reviews and complaints

Direct Ferries is ranked 33 out of 3361 in Miscellaneous category

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