Direct Ferries Reviews

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Unpaid fare

I have received my refund due to my ferry being cancelled due to bad we. What I dont understand is why I have not received 100% of it. This was not my fault
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ID
#3012971 Review #3012971 is a subjective opinion of poster.
Location
Newquay, England
New Reviewer

Booking enquiries

We amended our booking i.e removed a passenger from both trips and that has been amended correctly however, we originally had a pet booked for the trip from Calais to Dover and that also disappeared. We would need the pet to be re-added as per the original booking. Thank you , have a lovely day booking number DFP13991****
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ID
#2808158 Review #2808158 is a subjective opinion of poster.
Preferred solution
Please add the pet again to the booking from Calais to Dover
New Reviewer

Did not get an email confirmation or receipt for my trip tomorrow

I am taking a ferry tomorrow morning from Piombino to Portoferraio and I have not received a confirmation, the booking is for 6 people and I am having issues logging in to my account! The booking was for both a trip to Portoferraio tomorrow the 13th and a return on the 18th! Please email me back at pau.levy@***.fr!
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ID
#2675854 Review #2675854 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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